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Tim McBratney and team make the whole process enjoyable! This is my second transaction with pacific residential mortgage, it’s nice to trust the people that handle your home financing needs. I will refer everyone l can with confidence!
I just want to give a huge shout out to Chad Stratton with Pac Res Mortgage. I had some fears about going through the lengthy home buying process, but Chad made it sooo easy and painless. Before even submitting the application, he was able to tell me exactly what documents I needed and gave rough numbers I'd be dealing with. My mind was put at ease before I even submitted the application which is superior service IMO. I had 132721028102871 questions along the way and Chad was ALWAYS available to put my mind at ease during this process. Chad and his team are incredible. I would recommend them to ANYONE looking to purchase a home or refinance.
This is our second try in a few years, so just a quick note to say how pleased we are with their service and very rapid turnaround on our account. We highly recommend them for your mortgage needs whether new or re-fi like we did.
We started with a bank but then learned of Tim McBratney and his team of experts. They were quick, efficient, and kept us updated throughout the process. We are so glad to have used them and highly recommend them to anyone. Our son and daughter in law are also using them and have gotten far better rates and service than they were receiving at a different lender.
Erika, Chad and Keely went above and beyond to get me the best mortgage, the best service, and the best outcome possible. They were patient, professional, and resourceful. Through the dozens of emails and calls, they were prompt and on target with their guidance. I highly recommend them to future customers.
We've used Pacific Residential twice now and have loved our experience both times. Tim McBratney, Chad Stratton, and Vicki Gillespie were so helpful, professional, and quick. Our most recent experience was during the COVID-19 Stay at Home orders. We were able to do everything over the phone and online. We were offered a home visit from a Notary for final document signing. We opted to go into the office instead. It was clean, professional, and an all around great experience. I highly recommend Tim and his team.
I've been working with Pamela for over two years now. Last year, when I came to her with a hope and a prayer of buying my own first place, she didn't scoff because I was 24 and wanted to buy a dumpy little pink house to fix up. Instead, she slaved over the system to find me a way to buy the house with an approval just barely under the threshold. Because she believed in me.
When that house jumped price and I lost it, she sat me down and told me the straight facts of how I would have to save and be patient. I told her the minute I find the right place, I will be back, and I won't look anywhere else.
And now, over a year later, with a $30k down payment and my dream condo overlooking Eugene pending, I can't thank her enough. I may have done the work, but Pam put in the time.
She gave me her time, expertise, and belief when I had no right to it. And she will work her behind off to get you all the information, options, and best deals.
Do yourself a favor. If you dream of having a place, don't mess around shopping with anyone else. Let Pam make it happen for you.
*Highly personable and professional from the beginning.
*Extremely proactive, helpful and always kept us informed.
*Was readily available via phone/text/email when we needed her.
*Made the entire process so easy and streamlined.
*It was a true pleasure working with her and we can't imagine refinancing with anyone else!
We just completed our second mortgage with Pacific Residential Mortgage; this one was a refinance.
So this is the second time we have worked with Blake Rice and Don Layman.
Both times they were an absolute delight to work with.
They were understanding, considerate, helpful, knowledgeable, and patient.
They made a very obtrusive, unpleasant process simple, easy, fast, and as unobtrusive as possible.
When the escrow company's policy prevented them from doing what we desired, they arranged for them to do it anyway.
Their support staff was also superb - excellence attracts excellence...
They were always there when we needed them and bent over backward to help.
We recommend them in the strongest possible way - we cannot imagine anyone being better.
On a scale of 1 to 10, we give them a score of 12!
I just purchased my first home with the help of Becca and Lana! They walked me through every single step and explained everything in detail. I expected the process to be daunting but it was in fact, so easy! I worked long days and appreciated the email and text reminders for tasks! Thank you Becca and Lana for always answering all of my questions even on weekends and nights. 😊 I highly recommend them and will look forward to having them help me again in a few years!