Venessa’s team were always on top of everything and moving the process forward. The process was smooth, clear and they made it simple. This is the second time they’ve helped me, and I know where I’ll go if I need a refi in the future.

Venessa was always available and she went out of her way to make me feel like she really wanted my business. She called me to provide me important information while she was on vacation! And she was available short notice, even on the weekends, to help me get offers in when we didn't have a lot of time to get things done. This is extra important when there are so many buyers bidding on a house and things are moving fast. And her loan terms were the best: best rate and lowest closing costs.

Great communication and follow through

YES!!!!!!!!CLOSING IS QUIT STREESSFUL FOR LAST MINUTE DETAIL,THERE'S NO COMMUNICATION BETWEEN TITLE COMPANY AND LENDER,IF I DID'NT CALL THE TITLE COMPANY FOR THE CLOSING DATE,THEY WILL NEVER KNEW,THEY WE'RE SURPRISE THAT THE CLOSING DATE IS THE 11 OF MARCH 2021,ANYWAY THE SUPPORT STAFF WAS VERY NICE AND PLEASANT TO TALK TO,MAYBE IF ONLY MORE COMMUNICATION WITH THE BUYER AND ALL THE DETAIL WERE PREPARE EARLIER SO THE BUYER CAN HAVE A SMOOTH PROCESS ,I'M GLAD IT'S OVER THANK YOU VERY MUCH!