Venessa and her team were always available when we had questions or needed any service throughout extended time we were trying to purchase a home. The team's communication was great and they made our purchase process go smoothly. Thanks to all for their professional service!

Ryan explained the benefits of our cash out refinance in great detail without being complicated and he tied the economy into why is now a good time and why in two years it will make sense to do at least a rate and term refinance.

I'm pretty biased lol but Team Arzner was absolutely incredible!!! The process was smooth and fast, super happy:)

1. To make sure both the client and agent are on the same page, a verbal conference to go over the numbers to make sure the client agrees and to answer any questions the client may have. Then the agent summarizes with a bulletpoint email and receives a reply from client before updating the docusign.\n2. To prevent disruption of email flow, the agent might want to remove any multiple megabyte graphics to remove large data usage. I was unable to reply timely because of huge data usage which I removed.