Don was excellent to work with. He really knows his stuff and made a stressful time for me much less so. I wouldn't hesitate to recommend him to a friend or use him again in the future.

Shelby Howard was excellent, however we did not feel the same regarding Elise. She did not communicate the loan terms, your terms for no early payoff - knowing our house was in the process of being sold. Also when the appraisal came back lower than the purchase price - again she communicated incorrect amounts. It was frustrating, and we decided to communicate with Shelby only. Please do not contact us for further information. Since you have insisted on sending us this survey this is our honest response.

Sherry and her team were extremely efficient, available and helpful. I always felt like I was in good hands...especially this being my first time buying a home! I highly suggest Pacific Residential Mortage for a positive and professional experience. THANK YOU!

The process went smoothly with no problems. Tyler was responded quickly with any questions.