Thanks for all your help with all our questions!

Having to upload multiple documents, then being asked to upload more, then being asked to upload MORE, seemed like it could have been avoided at least a little. Instead of spreading out that timeframe over 3 weeks, possibly asking for most if not all the documentation from us from at once would be much less stressful. The online portal also seems to be in need of repair / improvement. The staff was very friendly, and Rodd was extremely available and went out of his way to be communicative and helpful whenever we needed. We very much appreciated that, thank you.

Pacific Residential Mortgage did a great job of communicating during the whole process of our loan. The team was easy to reach and helpful with any questions we had.

Our mortgage advisor, Samantha, met with us in person to complete the loan application. This was very important to us as we had a poor prior experience with a person who insisted we had to do it online. Samantha was extremely knowledgeable and pleasant to work during the entire loan process. We are very appreciative of her attention and support. We will definitely recommend PacRes to others seeking a mortgage.