We ended up closing a fairly complicated loan package, that required approval from ... I will be the first to admit that I had a deep distrust for mortgage brokers and basically anyone in the home loan business when we started looking for our first home. Everything I had read led me to believe that getting taken for a ride was just a matter of fact, and that all you could really do is try to minimize the damage.Toni changed my mind on this subject completely, and we are grateful for all she did for us and the several miracles she pulled off during our financing. We were after a fairly complicated loan package, which seemed more and more out of reach the further we looked into it ourselves. Toni artfully orchestrated the loan package, and made sure that we were prepared for every step in the quagmire that is the financing process for first time home buyers. From ensuring that our paperwork was in order to giving us constant insight into the loan process, we never felt like things were too out of hand. Toni gave us our options, and laid out the path forward in a logical and understandable manner. To make a long story short, with Toni's help we ended up with the exact loan terms that we were after (actually, slightly better as I recall). We ended up closing a fairly complicated loan package, that required approval from several independent sources, right in time to pick up our keys at 5 pm on our original closing date. Reading about other people's experiences with this type of home purchase with other brokers, this should have been impossible and could have stretched on for months longer in the wrong hands.As I said, Toni completely changed my opinion about the home-financing process and brokers in general. She is a woman of her word, and we definitely appreciated her integrity and professionalism. I would not hesitate recommending her to anyone looking to finance a home, and we will certainly call on her again if we end up in the market for a new home!

They had major problems with the info, but Toni was able to communicate with them ... Toni went to bat for us with the escrow company in Albany when buying our house. They had major problems with the info, but Toni was able to communicate with them and get it all worked out so we didn't have to deal with the frustrations. That was so appreciated!!!

She is hands down the best! Second time going through Toni. She is hands down the best! She will respond to you via email or telephone immediately, you do not even have to eat a day let alone a couple hours. These days fantastic customer service is hard to come by but not with Toni she is the BEST. She will answer any question you have 10 times if needed and will guide you step by step detail by detail through the whole home buying process.

I would encourage anyone looking to purchase a home to not even think about it without using Toni Dassance with American Dream Home. She can make every step of the process so painless. I am in my home, and very happy and Toni was amazing. I would never dream of working with anyone else in the Mortgage dept but for Toni. Had some problems with the realtor, and other things, but Toni was always right there to iron everything out so fast and so professional. Even my dog loved her. Thank you Toni for all you did for us, and we could not be happier.