Dean Goold made the refinancing of my house very easy to follow and the whole process was very seamless. From the start of the process to the end the steps were outlined and most things were done electronically which helped things move efficiently. He explained the programs very well and we were able to look at several different scenarios to see which loan would be best to go with. Excellent service!

Thank you Toni Dassance for all your help with buying our new home! What really set you apart from others was that even though I originally contacted you 2 yrs ago and I wasn't quite ready to buy a new home you continued to be patient and help me with what I needed. Refi questions, credit questions, etc. You had the patience with me over the past few months while closing this loan when I would call or text you 5 times a day with questions or wanting to know where our loan was at in processing. Thank you for all your kindness!

We ended up closing a fairly complicated loan package, that required approval from ... I will be the first to admit that I had a deep distrust for mortgage brokers and basically anyone in the home loan business when we started looking for our first home. Everything I had read led me to believe that getting taken for a ride was just a matter of fact, and that all you could really do is try to minimize the damage.Toni changed my mind on this subject completely, and we are grateful for all she did for us and the several miracles she pulled off during our financing. We were after a fairly complicated loan package, which seemed more and more out of reach the further we looked into it ourselves. Toni artfully orchestrated the loan package, and made sure that we were prepared for every step in the quagmire that is the financing process for first time home buyers. From ensuring that our paperwork was in order to giving us constant insight into the loan process, we never felt like things were too out of hand. Toni gave us our options, and laid out the path forward in a logical and understandable manner. To make a long story short, with Toni's help we ended up with the exact loan terms that we were after (actually, slightly better as I recall). We ended up closing a fairly complicated loan package, that required approval from several independent sources, right in time to pick up our keys at 5 pm on our original closing date. Reading about other people's experiences with this type of home purchase with other brokers, this should have been impossible and could have stretched on for months longer in the wrong hands.As I said, Toni completely changed my opinion about the home-financing process and brokers in general. She is a woman of her word, and we definitely appreciated her integrity and professionalism. I would not hesitate recommending her to anyone looking to finance a home, and we will certainly call on her again if we end up in the market for a new home!

They had major problems with the info, but Toni was able to communicate with them ... Toni went to bat for us with the escrow company in Albany when buying our house. They had major problems with the info, but Toni was able to communicate with them and get it all worked out so we didn't have to deal with the frustrations. That was so appreciated!!!