The personal touch and knowledge of the agent.

We’ve returned many times to Suzanna and the team with our business and everyday questions. This is because her knowledge and their overall service is unparalleled.

Communications were prompt and completion was fast. Being able to complete docs through email and doc-sign was easy. Although you have to be fairly knowledgeable with computers to do this. Can’t comment on “in office” experience because this was all done online. Notary was efficient, on time, and knew what she was doing. This was my second refinance with Suzanna. Highly recommend her.

Suzanna is very communicative. Keeping us up to date with the process, answering questions even after traditional office hours.\nOur experience was so great that we are already working on another loan with Suzanna, and have referred a friend as well!