Communicate to the loan seeker what computer program would be used by PRM to transmit documents requiring signature and insure that the loan seeker has the program installed and functioning prior to sending documents. For example, I did not have Adobe Reader installed on my computer until after we secured the refinance loan. This required us to make multiple trips to Lake Oswego to sign documents.

Our entire buying experience with Ryan’s team was great!

My experience with Pacifica Residential Mortgage and Tim McBratney could not have been better. Tim was the consummate professional and very personable throughout the loan process. In fact with a couple of minor bumps in the road, that would have deviated a bit from the terms we wanted on the loan, Tim went to bat for us and the outcome was exceptional - as was the quickness in his response and follow-up. You have someone exceptional working for you with Tim. Thank yo so much! John Casale

We have worked with Tim for years and he has been consistently helpful in our home purchases and refinances projects. He is very professional and responsive and we've always had wonderful experiences working with him!