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We needed a pre-approval quickly in order to make our offer. Nicole not only met our demand but exceeded our expectations by providing us with an upfront Approval, rather than a pre-approval. Nicole called the listing agent on the property that we wanted, too, which gave us that upper hand. We LOVE our home and knew this was "our" home so we really appreciate all that Nicole & Cassie did to make this a reality for us!! Thank you both!