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You want to know what made it GREAT...Everything from Samantha and her communication and attention to detail and having our best interests at heart. Her staff is amazing and kept us focused when they needed additional paperwork or signatures, etc. Quite frankly, I would never go anywhere else but with Samantha Wikoff at Finance of America nor would I refer to anyone else but Samantha. First rate service. If I could give her more than 5 stars, I definitely would.