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Luis is a very pleasant and knowledgeable individual that takes your hand and makes things happen. He is attentive, punctual and trustworthy. He will communicate expectations and gives you the roadmap as far as how to accomplish things. He educates you and creates a scenario in order for you to exactly understand what is the next step that you should take. He also take the time to meets with you to clearly explains the current situation so you can take the inform decision. He will be recommended and most importantly He will be included in all of our future mortgage projects!! Thank you very much Luis for making a dream come true !! Awesome job PACRES Mortgage!!