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From beginning to end, Steve communicated with us every step of the way during our refinance. I always felt he was present and invested during each of our interactions. I never felt forgotten or unimportant throughout the process. He provided thorough responses to my questions and had the knowledge and information readily available as we navigated each task. Bottom line, Steve was easy to work with and has definitely earned my trust over the course of our initial home loan and now our refinance.