Darla Thomas

Production Manager

Albany Branch

2405 14th Avenue SE, Suite C Albany, OR 97322

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Welcome and thank you for your interest in Pacific Residential Mortgage! My goal is to make the loan process as smooth as possible for you every step of the way. As your advisor and guide, my team and I will be here to support you through every step of the process and for years to come.

You can expect:

  • Five Star Customer Service
  • A superior level of knowledge and years of experience
  • To achieve your home financing goals

Thank you for trusting Pacific Residential Mortgage with your mortgage financing needs. We look forward to a successful closing.

Let’s make your dreams a reality together.


“We were referred to PRM from a family member at a title company. They first helped our son with his home loan, our daughter in law found their office to be really helpful. I decided to call them months before we were ready to purchase a home. At first we thought we wanted to purchase a home with acreage. Darla was very informative went over everything and was upfront about “getting into our business” lol. We went over everything credit, income to debt ratio, and down payment etc. She then said “ok let me get to work” and she did. She asked me for information and help me feel very comfortable about disclosing all our fears and mishaps. She was very quick to answer my questions via phone calls or email I remember one night I sent an email about 10:30 with a list of questions and to my surprise she answered back within a couple of minutes… After a month of working with her and driving around the country, we decided we wanted to live in a neighborhood again. So I called her and without a beat she switch gears and gave me all the information we needed. We decided to go look at a house she said, if you want to write up an offer this weekend I will be checking my email so I can get it over to you asap… And as promised she did write it up right away when we asked for it.. The only downside was, we only worked with her for the first part of the loan. Well, I guess that’s not 100% accurate. She continued to check in on me once Erica took over and help her out. I can’t say enough about how much I enjoyed working with Darla. Once Erica took over she was as equally helpful. Answered phone calls and emails whenever I sent them. At one point I was being a “little bit” of a worry wart and she was so reassuring and didn’t make me feel like a pest at all! Both of these ladies made our buy experience so easy and helped us make the right decision. I will definitely refer family and friends to them. What a wonderful team PRM has with these too!! Thank you again for all your help.” -LeRoy & DustyLynn

“Darla and her team at Pacific residential were amazing! Not only were they very knowledgeable and efficient in what they do, but she makes you feel like she’s known you forever and is so welcoming and sweet! She made sure all of our questions were answered and the experience was wonderful! We will definitely use Darla and her team in the future!” -Brandi N. 

“The team at PRM is phenomenal! They went over and above to find a solution that would work with us and then made it incredibly easy to get it done. Loved working with them.” -Rani P.